Account
How do I configure my UCRUX account?
You do not need to configure anything, our system configures everything for you
automatically.
How can I create a free account?
How can I upgrade my free account?
Please sign in using your free account, under 'My Account' section you will get
'Upgrade' option.
How can I contact UCRUX for any account related issues?
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Autoresponders
What is an autoresponder?
An Autoresponder is a tool for sending one or more emails to your contacts automatically
over a period of time.
You can use it to send an automated email reply to a contact who subscribes to your
newsletter through your signup form. Agagin you can specify on which day after signing
up the contact will receive the message.
You can also use it to send emails to contacts when they are added to a particular
group.
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Billing
What happens if I am not able to pay on time?
We will try to get the payment several times. If we don't receive the payment even
after then your account will be blocked until we get paid. As soon as your account
is unblocked you will get your contacts, email campaigns or any other information
that you have with UCRUX intact.
What is UCRUX's refund policy?
We do not offer refunds. You have full oportunity to test our system thoroughly
before you purchase.
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Campaigns
What is a campaign?
Campaign is a message or set of messages which you send using your account to your
contacts group. You can also test a campaign before sending out to selested group
of contacts.
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Contacts
How can I add contacts?
Using our contact management system you can add one or multiple contacts at a time,
you also have the option of importing contacts.
We also provide option of using signup form to add contacts.
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Deliverability
What is UCRUX email delivery rate?
Well, the fact is email delivery rate can never be fixed for every email that you
send out. It is dependent on factors like the content of the messages, number of
ISPs and their corresponding spam policy.
We would rather request you to test out UCRUX Email Marketing thouroughly in this
regard.
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Email Marketing
What is email marketing?
Email marketing is one of the most powerful forms of direct marketing. It uses emails
as a means of communication. It is used to increase revenue, boost sales, generate
leads, build brand awareness or shorten sale cycles. Compared to other media investments
email marketing is less expensive too. You can use it to enhance relationship with
your customers or potential customers.
Will email marketing help me?
Internet usage in current world is exceeding daily and these users spend most of
their online time in handling emails, considering this no busineses can ignore the
impact of email marketing on sales.
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Newsletters
What is newsletter?
Newsletter is a type of message that is used for announcements, offers, greetings.
Can I paste text from MS Word to the editor?
No, the editor is not fully compatible with MS Word formatting. We suggest Notepad
for this purpose.
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Signup Form
What is signup form?
Signup form is a technology through which visitors of your website subscribe to
your email newsletter. All the information submitted via the signup form is added
to the associated contact list in your UCRUX account.
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Split Testing
What is split testing?
Split testing allows you to check which of your marketing messages is the most successful
one and based on the results you can take necessary actions. This is an experiment
that you do on a small number of users before sending out to a large number of audience.
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Quick Stats
Are my quick stats/reports kept forever?
Yes, but only if you don't cancel your account with UCRUX. We remove all your information
only when you cancel your account.
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